eMeasureIT offers an outstanding on-line fixed operations toolbox. eMeasureIT has all the on-line tools you’ve have been looking for to manage your people and business. eMeasureIT also works as a stand alone and will also work seamlessly with your current management system such as ADP, Reynolds & Reynolds, Autosoft, and more.
eMeasureIT Benefits
· Online Technical support
· Real Time Department Dashboard
-Individual Technician production status including charts
- Individual Advisor production status including charts
-Number of production hours sold and for sale
- Plus or minus forecast indicators
-YTD Financial status and charts
-PYTD Financial Status and charts
-Training ,Vacation and time off monitoring
- Appointment scheduling and loading key indicators
-File Manager (up-load and down load important files)
-Task manager
-Customer satisfaction metrics
-Concern resolution indicators and metrics
· Technician/Advisor Forecasting
-Technician and Advisor forecast calculators
-Annual Technician/Advisor Forecasting
-Monthly Technician Forecasting
-Commodity forecast calculator
- Calendar Utilization Forecasting
-Calendar Utilization gantt chart
- Employee score cards
-Employee production reports
- Employee production history
- Production reports
- Department graphs and charts
- Technician/Advisor individual graphs and chats
· Appointment Scheduling & Loading
-On line scheduling
- Real time hour bank calculator
- Integrated with forecasted sales and production
-On line dispatching
-First appointment tracking
-No show appointment reports
-Loaner car availability calculator
-Calendar set-up
-Hours of operation
-Days of operation
-Holidays
-Waiters per hour per Advisor
· Email Reminders and Alerts
-Tasks due
-Technician/Advisor training
-Vacation/Time off
-Scheduled Marketing campaigns
-Customer dissatisfaction
-Repeat repairs
-Customer receives email notifications when
-Scheduling Service appointments
-Customer no show request to re-schedule appointment
-Vehicle completion
· Task Manager
-Track department tasks
-Task manager clock
-Prioritize tasks
-Assign tasks
-Task history file
-Task alerts